Welcome to Golden Helping Care
We provide compassionate, high-quality home care tailored to your needs. Whether it's post-surgery recovery or long-term support for chronic conditions, our dedicated caregivers are here to ensure your comfort, dignity, and well-being. Thank you for trusting us to care for you or your loved ones.
About Us
At Golden Helping Care, we are a team of experienced and independent caregivers dedicated to providing personalised, compassionate support for individuals in need of specialised care. Our services cater to a wide range of medical conditions, from post-surgery recovery to long-term support for chronic illnesses.
Whether it’s monitoring vital signs, wound care, or caring for Alzheimer’s, Parkinson’s, cancer, and bedridden patients, we ensure each individual receives the highest standard of care in the comfort of their own home.
Our approach goes beyond medical assistance. We aim to build trusting relationships with our patients, offering both physical and emotional support.
By creating a warm and compassionate environment, we strive to make the caregiving experience as comfortable and reassuring as possible, ensuring that each patient’s dignity and well-being are prioritised.
Our Services
Frequently Asked Questions
What services does Golden Helping Care offer?
We provide a range of home care services, including post-surgery recovery, monitoring vital signs, wound care, and specialised care for patients with conditions such as Alzheimer’s, Parkinson’s, cancer, and chronic illnesses.
How do you ensure the quality of care?
Our caregivers are trained professionals who adhere to the highest standards of care. We focus on personalised care tailored to each patient’s unique needs, ensuring their comfort and well-being.
Can I choose my caregiver?
Yes, we strive to match each patient with a caregiver whose skills and personality best suit their needs. We believe that a strong caregiver-patient relationship is essential for effective care.
What qualifications do your caregivers have?
Our caregivers are qualified professionals with training in various aspects of home care, including medical assistance, personal care, and emotional support.
Do you provide care for patients with special needs?
Yes, we specialise in caring for patients with a wide range of medical conditions, including those with physical and cognitive disabilities.
What if I need care outside of normal hours?
We offer flexible scheduling to accommodate your needs, including evenings and weekends. Please discuss your specific requirements with us.
How are your services charged?
Our services are competitively priced and based on the type and duration of care required. We will provide a clear breakdown of costs during the initial consultation.
Can family members be involved in the care process?
Absolutely! We encourage family involvement and communication to ensure that everyone is on the same page regarding the patient’s care and well-being.
What measures are in place for patient safety and hygiene?
We prioritise patient safety and hygiene by following strict protocols, including the use of personal protective equipment (PPE), regular training for caregivers, and adherence to best practices in infection control.
Do you provide hand gloves and nappies for patients?
Yes, at Golden Helping Care, we provide hand gloves and nappies as part of our commitment to ensuring the comfort and hygiene of our patients. These supplies are available upon request or when deemed necessary for the patient’s care.
Get in Touch
Number
Business Hours
- Monday — Saturday 6am – 6pm
- Sunday — 9am – 4pm